What is Greville House’s CQC rating?

The CQC overall rating for Greville House is "Good".

Greville House

Q: What is Greville House’s CQC rating?

The CQC overall rating for Greville House is &quot;Good&quot;.

Trusted to care in Richmond, Greater London

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Greville House

Welcome to Greville House

The experienced team at Greville House in Richmond, Greater London provides nursing, residential and respite care. We also have a dementia suite where our highly-trained team provides specialist care for residents who are living with Alzheimer’s and other forms of dementia.

Greville House offers a wide choice of lounges, including a garden room which we use for activities and celebrations. The home also has a quiet room, a hair salon, and pleasant secure, landscaped gardens.

Each bedroom at our Richmond care home is light and airy, with en-suite facilities. Your loved one is free to personalise their room in any way they like to help them feel more at home.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

Greville Road
Richmond
Greater London
TW10 6HR

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CQC Rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Life at our home

We work with your family to learn everything we can about your loved one so that we can create care and lifestyle plans that are unique to them. We believe in supporting residents to keep active and independent, doing activities, going on outings or even helping around the home in whichever way they choose. Our location in South London means we’re perfectly placed to explore a wealth of attractions.

Activities room
Cafe
Church Services
Conservatory
Garden
Hair and beauty salon
Library
Reminiscence room

Care at our home

We provide a wide range of care services for older people – some of whom just need a little extra help with washing or dressing, through to those who are living with advanced dementia and are nearing the end of their life.

Types of care offered

Healthcare services

Chiropody
Community support services
Dentist
District nursing team
Occupational therapy
Optician
Pharmacy service
Speech and language therapy

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Greville House will provide your loved one with care that is completely tailored to their individual needs and wishes.

My team and I have a genuine passion for caring for residents and ensuring they’re treated with respect and dignity. It is a daily challenge that I set for myself to develop others as well as myself so residents receive the best care.

Irone Johnson-DyerHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Greville House care home.

The staff are very friendly and very thoughtful. They always have time to talk and pick up on details they didn't know about and take an interest in her.

Relative of a resident, April 2023

It’s like a home from home the staff are friendly and helpful. She is well looked after, fed well, kept clean they are only too happy to answer your questions.

Relative of a resident, April 2021

I can’t thank the wonderful carers at Greville House enough. It wasn’t just amazing care that my mum received, it was love, compassion, patience and kindness. I wanted mum to be in Greville House as my grandmother had also stayed there when she was being rehabilitated after a broken hip. I knew they were marvellous, but this time they all went above and beyond. I can never thank you all enough.

Natasha, Daughter of a resident, December 2020

If there are any issues they contact me straightaway on my mobile or let me know when I visit, she is moving floors and they have kept me up to date with every detail throughout her move, they are brilliant, so professional.

MR P H. Relative of a resident, November 2019

They treat her as part of a family and everybody is included. They are like a big family.

Mrs. J.M, Relative of a resident, July 2019

Nursing Times Awards 2023 winner - Nursing in Social Care

Women Achieving Greatness in Social Care 2023 finalist

Engage Awards 2023 finalists

Caring UK Awards 2023 finalist - Care Employer of the Year AND Care Home Group

National Care Awards 2023 finalist - Care Home Group

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 winner - Silver Award

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 finalist - Large Residential Care

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 finalist

NACC Awards 2022 winner - Care Establishment of the Year

Care Home Awards 2022 winner - Outstanding Larger Care Provider

Health Investor Award 2022 winner - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 finalist - Professional Excellence

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

What is palliative care?

Discover more about the compassionate palliative care that we provide and how we sensitively tailor your loved one’s end of life care to their wishes.

How to provide person-centred care for your loved one

Providing person-centred care for a loved one is all about putting their choices at the heart of their care.

One step at a time – a video guide to navigating dementia

From the moment you receive a diagnosis to learning to live well with dementia, we’re here to support you every step of the way. That’s why we’ve produced...

Nearby Homes

Greville House

Greater London TW10 6HR

CQC Rating: Good

FAQs

Greville House offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: cafe, garden, activities room, hair and beauty salon, library, conservatory, reminiscence room and church services.

The CQC overall rating for Greville House is "Good".

Greville House offers residential care, dementia care, nursing care, nursing dementia care and respite care for older people in Richmond, Greater London.

Yes, you can find more Care UK homes in these locations:

Care homes in Greater London

Care homes in Richmond

Greville House care home

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