Receptionist

Abney Court
Abney Hall Park

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Abney Hall Park

Job Summary

To manage the administrative procedures within the Home as directed by the Home Manager and to provide reception cover promoting the Company's image to all residents and visitors in a pleasant, caring and professional manner.

Key Responsibilities

To receive all residents/visitors to the Home in a pleasant efficient manner. Ensuring that the visitor's book is completed and the appropriate person is notified of their arrival.
To ensure all messages are passed to the correct person in a timely manner.
To perform secretarial/clerical duties as required by the Home Manager and to ensure efficient systems are in place for the maintenance of all records in accordance with Statutory and Company procedures.
To ensure all correspondence received in the Home is date stamped and receives prompt attention.
To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in accordance with policies and procedures.
To ensure that the Home's filing system is maintained accurately and promptly.
To support the Business Administrator in the process of inputting and updating computer payroll records enabling accurate information to be available for the Payroll Department within the given time scales.

Safeguarding of Vulnerable Adults /Mental Capacity Act

To complete training on Safeguarding of Vulnerable Adults and the Mental Capacity Act and be able to understand and implement SVA and MHA policies and procedures taking responsibility for reporting any safeguarding concerns to the senior person on duty or on-call RD.

Health and Safety

As an employee of Care UK, the post holder has a duty under the Health and Safety at Work Act 1974, to:

Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work.
Co-operate with their employer to ensure compliance with Health and Safety legislation and the Health and Safety policies and procedures of the organisation, not intentionally or recklessly interfere with, or misuse, anything provided in the interests of health, safety, or welfare, in pursuance of any of the relevant statutory provisions.

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At a glance

Location

Abney Hall Park
Manchester Road
Cheadle
Cheshire
SK8 2PD

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Pay

Up to £12.21

Shifts

Flexible

Contract

Bank

Reference

12798

Why work at Abney Court

At Care UK's Abney Court in Cheadle, providing the highest standard of care for residents is at the heart of what we do. As part of our friendly team, you'll have the opportunity to develop your career and the support to go far.

Our team works in a purpose-built care home set within the beautiful grounds of Abney Hall Park. We provide residential, dementia and short-term care with fantastic facilities for residents, including a cinema, cafe and hair salon, as well as beautiful landscaped gardens.

We truly believe that every one of us makes a difference. If you're a passionate, caring individual who works well in a team, consider a rewarding career at Abney Court.

Working in Care UK's support centre

A career with Care UK's Hub team

Our Colchester-based support team, The Hub, play a key role in helping care seekers to find the care and support they need. Whether you're offering advice, organising support or simply lending a listening ear, this is a rewarding role where you'll make a real difference to people's lives every day.

If you share our vision for delivering high-quality care to older people, and want to join our friendly team, there’s a rewarding career for you at Care UK. We’ll support you with quality training and the chance to gain recognised qualifications.

Everyone needs to feel motivated and rewarded, so we offer a competitive package of pay and benefits. Read more here.

Here at Care UK, we want all our colleagues to have a long and successful career with us. Our vision is to provide an inclusive training culture that empowers all colleagues with sector-leading development opportunities. View our opportunities for apprenticeships, development programmes and career progression.

At Care UK, we're proud to promote our diverse workforce and are committed to nurturing an inclusive culture. Our teams’ wellbeing is our top priority, and we believe it’s important to foster a culture of promoting open and honest conversations. Read more here.

As a colleague at Care UK, we believe it’s important that you know what you can expect from your manager to ensure people are fairly treated and properly recognised from day one. Our People Promise sets out clearly what you can expect from your manager and Care UK.

Trusted to care

A closely-knit team of managers, carers, nurses and support colleagues – and each of us is dedicated to your loved one’s care, health and wellbeing.

I began my career in care as a Care Assistant and with support and encouragement from my managers, I’ve worked my way up to Team Leader, then Discharge Coordinator, then Deputy Manager and now Home Manager. I’m preparing to do my Level 5 qualification to further build on my skills.

I joined Care UK because of its strong reputation and the support and opportunities it offers for progression.

To do this role well, you need strong communication skills, the ability to see the bigger picture, and a calm, solution-focused mindset. The most important part of my role is overseeing all aspects of care and making sure every resident receives the highest standard of support.

A career highlight for me has been achieving my current position. The most rewarding part of my role is that I get to make a real difference to the lives of Abney Court residents every.

Outside of work, I enjoy listening to music and spending time with my family and friends.

Julie McDowell Home Manager

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