Maintenance

Job Summary

• To ensure the home's premises and grounds are maintained to a high standard and provide our residents, colleagues, and visitors with a safe, secure, comfortable, and pleasant environment in which to live, visit and work. To maintain all records in accordance with Company policies, procedures and guidelines.

Key Responsibilities

• This Job Description is subject to regular review and appropriate modification. The latest version can be found on the Care UK intranet (My Care UK) which should be reflected in the relevant logbook held on site.
• Undertake and record (using appropriate Care UK templates, daily, weekly, fortnightly, and monthly) safety checks on all fixtures, fittings and equipment across the home. Always comply with CUK inspection requirements, ensure building users are not put at risk and that the home has no failures on internal audits or CQC/CI inspections due to lack of checks and recording.
• Carry out basic plumbing, fabric, and joinery repairs/maintenance where necessary, reporting any issues requiring external contractors to visit to the Property Services Helpdesk.
• Act as the point of communication and coordination between the Property Services Helpdesk, Contractors and the Home Manager using as appropriate face to face discussion, emails, phone calls and meetings as required.
• Under the guidance of the Home Manager and Property Services RFM, endeavour to set the right balance between urgency of a job and cost/resource required to fix a problem.
• Ensure that the location of gas, water and electricity isolation points and distribution boards are well known by home colleagues and always remain accessible.
• Manage all building incidents as soon as they arise to ensure risk to building occupants and damage to building and plant are kept to a minimum, escalate, and manage incident through to resolution, ensuring all areas are left safe on completion.
• Be aware of maintaining resident's privacy and to communicate with the nursing team should works be required which will affect resident care.
• Where necessary and under the direction of the Home Manager, assist in the collation of performance indicator data/evidence.
• When necessary, supervise on-site contractors, inspectors, etc.
• Maintain permits to work and ensure they are signed off before work starts and upon completion.
• Update Work Orders, sign off works and download certification in a timely manner from the Property Services Work Management system (Verisae).
• Undertake painting & decorating as necessary to allow vacant rooms to be marketed asap and in coordination with Head of Housekeeping, keep all areas of the home ina clean and tidy condition.
• Work closely with leadership team colleagues and keep the home manager informed of any issues as and when necessary.
• Attend mandatory training days on or off site as required and take part in the annual appraisal process.
• Attend team meetings as and when required.
• Keep grounds clean, tidy and safe of all users and ensure grounds maintenance is carried out to a good standard either through self-delivery if the home requires or through the use of Property managed contractors.

When at work it is important that you take care of yourself and others who may be affected by what you do or fail do.Specifically, you need to:

• Familiarise yourself with:
  • The health and safety policy.
  • Risk assessments and safe working procedures relevant to your work and comply with the requirements set out and raise any concerns with your manager.
• Follow the safety rules relevant to your job and workplace held on My Care UK.
• Not undertake or authorise any activity which places any person in danger, or is in breach of legal health and safety requirements.
• Know the emergency procedures and arrangements for the location where you work [where will they find them?].
• Use vehicles, equipment, materials or substances in accordance with information, instruction and training provided.
• Not use any machinery or equipment unless you are trained to do so.
• Not use defective equipment or misuse equipment.
• Wear personal protective equipment issued appropriate to the task, look after personal protective equipment and report loss or damage to your manager.
• Report any safety problems, hazards, accidents or near misses to your manager or the person in charge.
• Not work under the influence of alcohol or drugs.

• At the start of each day:
  • Check Maintenance Book for defects reported by colleagues and repair or contact the Helpdesk as agreed by Home Manager.
  • Undertake a walk-round to visually check for faults and hazards.
• Identify, and complete, planned checks as described in the H&S logbooks. These include, but are not limited, to those described in the Key Responsibilities (below).
• Record the completion of planned tasks in the H&S log books.
• Familiarise yourself with the contractors and their responsibilities by referring to Contractors Guide to H&S and other associated policies held on My Care UK.
• Under-take a pre-weekend check of lights, and heating.
• Undertake painting and decoration as agreed with the Home Manager.
• Use and maintain the equipment provided in a safe and secure manner.
• Carry out all tasks that may be reasonably assigned to you.
• Manage, maintain and keep up to date all H&S files, O&M manuals and as built information packs.
• Do not use plant rooms for storage and keep all plant rooms clean, free from rubbish and well maintained.
• Ensure all main assets have asset labels and all fire doors are numbered in accordance Property Services records.
• Test fire alarms at start of week and preferably in the mornings to allow for in hours call out should the system fail to reset.
• The schedule below is subject to regular review and appropriate modification. The latest version with timescales frequency can be found on the Care UK intranet which should be reflected in the relevant logbook held on site.

• Ensure all planned maintenance tasks have been completed either by internal or external resources and appropriate certification is up to date and available in the Facilities Compliance Manual.
• Flush infrequently used outlets.
• Test water hot and cold outlet temperatures.
• Check hot and cold-water distribution system for damage, leaks.
• Check and undertake basic repairs to sanitary fittings.

• Ensure all planned maintenance tasks have been completed either by internal or external resources and appropriate certification is up to date and available.
• Test fire alarm system, carbon monoxide detectors, automatic door closers.
• Check escape routes including doors and stairwells.
• Check and adjust as required internal and external fire doors.
• Check portable fire extinguishers, fixed firefighting equipment, evacuation equipment, access control systems, sprinkler systems, fire-related signage and checklists.
• Induct new starters in basic fire safety.
• Assist home manager in carrying out fire drills.

• Ensure all planned maintenance tasks have been completed by the approved person(s) and appropriate certification is up to date and available.
• Check electrical items for damage and undertake and record annual PAT.
• Replace bulbs and starters.
• Check the Electric Vehicle charge points are working (if installed).

• Ensure all planned maintenance tasks have been completed either by internal or external resources and appropriate certification is up to date and available.
• Check and record room temperatures.
• Check plant rooms are working properly, including CHP.
• Check heating system for leaks/damage and radiator covers are in place.

• Ensure all planned maintenance tasks have been completed either by internal or external resources and appropriate certification is up to date and available.
• Check operation, and clean toilet, shower, bathroom, bedroom fans.
• Check operation of kitchen and laundry ventilation system.
• Clean internal air-conditioning and room ventilation filters.

• Check window restrictors.
• Check carpets for trip hazards.
• Check windows, internal/external doors (including power assisted) for operation, damage.
• Check guttering, downpipes and roof slates (from the ground).

• Check bedrails, grab-rails, beds and wheelchairs are in good condition.
• Check CCTV induction loop operation.

• Undertake painting and decoration as agreed with the Home Manager.
• Carry out all necessary remedial works (repairs) as required.

• Ensure the H&S files and contractors logbook is up to date.
• Check ladders are in good condition.
• Keep Care UK tools and equipment in good order, and calibrated where required.
• Take delivery of incoming items (exc. kitchen) and store appropriately.
• Ensure all storage areas are clean, tidy and secure.

• Check external pathways, paving, steps, ramps.
• Remove leaf and wind-blown debris.
• Remove snow and ice in winter months where necessary.
• Weed, pruned and deadhead flower beds/hanging baskets and cut grass and hedges if not outsourced or if greater frequency in growing season required.
• Keep bin stores and smoking areas clean, tidy and wash down at regular intervals.
• Keep minibus maintained, clean and tidy.
• Check security of all perimeter gates, sheds, external stores, external plant rooms.

• Act as lead Eco Ambassador and set example for rest of home.
• Ensure heating, lighting, ventilation and cooling systems are used efficiently.
• Encourage all users of the home not to waste water, electricity and to recycle wherever possible.
• Record and report on gas, electricity and CHP (if installed) usage as and when required.
• Record and report water usage every month.
• Check all toilets once a month for leaks and repair any that are over-flowing.

• To complete training on Safeguarding of Vulnerable Adults and the Mental Capacity Act and be able to understand and implement SVA and MHA policies and procedures taking responsibility for reporting any safeguarding concerns to the senior person on duty or on-call Regional Director.

• The post holder must at all times respect the confidentiality of information in line with the requirements of the Data Protection Act and the company's |S027001 accreditation. This includes, if required to do so, obtain, process and/or use information held on a computer in a fair and lawful way, to hold data only for the specified registered purposes and to use or disclose data only to authorised persons or organisations as instructed.

• This list of duties and responsibilities is by not exhaustive and the post holder may be required to undertake other relevant and appropriate duties as reasonably required.
• This job description is subject to regular review and appropriate modification.