Senior Team Leader Care

Whitebourne
Frimley, Surrey

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Frimley, Surrey

To lead the care team during any allotted span of duty, ensuring that the personal care of the residents is maintained on a daily basis according to individual needs and capabilities.

To actively promote and encourage as much personal independence and choice as possible in the activities of daily living undertaken by the residents within the Care Home.

To act as the Company's representative on site, promoting the Company's image and ensuring compliance with all statutory regulations regarding Care homes

Key Responsibilities

To ensure that the care, welfare and safety of all residents in the Care home is of the highest possible standard, taking responsibility for adherence to statutory regulations.
To promote and maintain good interpersonal relationships between staff/residents and staff/relatives.
To be responsible for the admission of any new residents to the Home for the purpose of assessment/evaluation, and establishment of a good mutual relationship.
To be responsible for a physical/psychological assessment of new residents on admission to Homes.
To institute individualised care plans.
To institute individual therapy plans, in consultation with other health professionals as appropriate.
To update existing care plans for every resident according to changes in the status of the resident on a daily basis.
To be aware of psychological change in residents and report such to the Home Manager or Deputy Manager.
To disseminate any relevant information regarding new or existing residents where appropriate, remembering the principles of confidentiality.
To be responsible for the safe administration and recording of all medication prescribed by the resident's medical practitioner.
To be responsible for the custody and safe dispersal of all medication brought into the Home, by either residents or the pharmacist.
To act as advocate as and when appropriate.
To ensure that all Care UK policies and procedures are carried out in accordance with current care practices.
To liaise with visiting members of the medical and associated professions who may visit the Care home and record outcome of the same, and ensure that prescribed or recommended treatment is carried out.
To liaise with relatives as appropriate and record outcome of same.
To supervise all dietary needs of residents as appropriate and ensure that individual requirements are met as far as possible.
To ensure a safe and comfortable environment for the residents and to make the Care home as stimulating and attractive to live in as possible.
To be responsible for the care and protection of patients' property.
Observe requirements of the Mental Health Act 1983 where applicable.
To be familiar with the location of all documents appertaining to statutory requirements that you may be required to show in inspecting bodies.
To be available at all times to discuss any queries or concerns that anyone wishes to raise within the Home.
To ensure that confidential information regarding residents, and staff received from the Home Manager and Deputy Manager is safeguarded.
To ensure that the welfare, morale and safety of all Care personnel in the Home is of the highest standard.
To be involved in any staff training/teaching orientation programmes as required, and to take an active interest in promoting new concepts of care after consultation with the Home Manager and Deputy Manager.
To attend such training programmes/courses as are available and necessary to keep up to date and further existing knowledge.
To inform the Home Manager and Deputy Manager of the condition/progress of all residents on a daily basis.
To seek advice from the Home Manager and Deputy Manager if in any doubt about policy/procedure to be followed on any untoward occurrence in the nursing home.
To ensure that the Company's image is projected in the appropriate way, by promoting the professional appearance/manner of all members of the home team.
It may be necessary to assist in the recruitment of staff for the home as directed by the Home Manager and Deputy Manager and in accordance with the Company's procedures.
Maintain efficient control and use of contract, bank and agency staff ensuring that staffing levels are in accordance with Company policy.
Instigate investigation into complaints or accidents involving residents and/or staff.
To ensure compliance with all statutory requirements in record keeping, documentation, time, health and safety and security as detailed in the Company's policies.
Ensure that any non-nursing home personnel including contractors are monitored.
Ensure that the correct supplies are purchased from the nominated supplier.
To undertake any specific duties as delegated by the Home Manager and Deputy Manager on an ad hoc basis.
Due to the nature of this post there will be a requirement to undertake duties which may initially appear to be outside the remit of this job description, and may involve additional working hours. These are to be undertaken on an ad hoc basis as delegated by the Home Manager and Deputy Manager.

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At a glance

Location

Burleigh Road
Frimley
Surrey
GU16 7EP

View map

Pay

Up to £15.93

Shifts

Days

Contract

Permanent

Reference

SYS-7311

Why work at Whitebourne

At Care UK's Whitebourne in Frimley, Surrey, providing the highest standard of care for residents is at the heart of what we do. As part of our friendly team, you'll have the opportunity to develop your career and the support to go far.

Our team works in a purpose-built care home with a family atmosphere. We provide residential and respite care for older people, including individuals who are living with dementia. We have fantastic facilities for residents, including a hair and beauty salon, activities room and gardens with flower beds and seating areas.

We truly believe that every one of us makes a difference. If you're a passionate, caring individual who works well in a team, consider a rewarding career at Whitebourne.

An experienced care role at Care UK

A care career at Care UK

At Care UK, we’ll support you to develop your skills and become a valued leader. If you're an experienced carer looking to take the next step, we'll offer you a rewarding role with excellent opportunities for personal development.

In an experienced carer role, you'll find fulfilment in using your knowledge and passion to inspire others and improve life for residents. We'll help you build on your skills so you become a role model in the home, making a real difference to residents’ and colleagues’ lives.

Everyone needs to feel motivated and rewarded, so we offer a competitive package of pay and benefits. Read more here.

Here at Care UK, we want all our colleagues to have a long and successful career with us. Our vision is to provide an inclusive training culture that empowers all colleagues with sector-leading development opportunities. View our opportunities for apprenticeships, development programmes and career progression.

At Care UK, we're proud to promote our diverse workforce and are committed to nurturing an inclusive culture. Our teams’ wellbeing is our top priority, and we believe it’s important to foster a culture of promoting open and honest conversations. Read more here.

As a colleague at Care UK, we believe it’s important that you know what you can expect from your manager to ensure people are fairly treated and properly recognised from day one. Our People Promise sets out clearly what you can expect from your manager and Care UK.

Trusted to care

A closely-knit team of managers, carers, nurses and support colleagues – and each of us is dedicated to your loved one’s care, health and wellbeing.

I began working for Care UK in 2021, but I felt I knew the provider well – five other family members of mine work for Care UK care homes and have done for many years. All Care UK homes have the same goal: to provide the best possible care for older people.

Before joining Whitebourne, I worked for another large care provider for almost 14 years. I worked my way up from Care Assistant to Head Housekeeper to Receptionist to Team Leader, Deputy Manager and finally Home Manager. I was always encouraged to apply for new roles, and the progress I’ve made is my proudest achievement.

I am always thinking about what is best for the residents we care for at Whitebourne, and it’s important as a Home Manager to be open-minded, honest and approachable. For me, the best part of the day is the end of the shift when I get to check that the residents are all safe and well, the home is cosy and warm, and the staff are all thanked for their work. I look forward to continuing to progress at Whitebourne and to leading our amazing team in providing excellent care.

When I’m not at work, I love spending quality time making memories with my family.

Colette Kelleher Home Manager

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Dementia Hero Awards 2021 finalist - Professional Excellence

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

National Care Awards 2021 winner - Care Home of the Year

Care Home Professional Power List 2021

Social Care Top Leaders Awards 2021 finalist

LaingBuisson Award 2021 winner - Property Developer of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Caring UK Awards 2021 winner

Health Investor Award 2022 winner - Residential Care Provider of the Year

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Care Home Awards 2022 winner - Outstanding Larger Care Provider

NACC Awards 2022 winner - Care Establishment of the Year

Nursing Times Workforce Awards 2022 finalist

Care Home Professional Power List 2022

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

LaingBuisson Award 2022 finalist - Large Residential Care

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

RoSPA Awards 2023 winner - Silver Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Nursing Times Awards 2023 winner - Nursing in Social Care

NACC Awards 2023 finalist - Catering Manager of the Year

Social Care Top 30 Award 2023 finalist

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

National Care Awards 2023 finalist - Care Home Group

Caring UK Awards 2023 winner - Care Group of the Year

Engage Awards 2023 finalists

Women Achieving Greatness in Social Care 2023 finalist

Health Investor Awards 2024 finalist - Care provider of the year

Care Home Awards 2024 high commendation - Best Care Home Marketing, Advertising or PR Activities

Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024

Public Sector Catering Awards 2024 winner - Care Catering Award

UK Employee Experience Awards 2024 winner - Best Company to Work For (large company)

UK Employee Experience Awards 2024 winner - Best Employee Experience Journey

Care Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year

Craft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award

Dementia Care Awards 2024 finalist - The Dementia Friendly Business Award

William Rathbone Awards 2024 winner - Executive Nurse Leadership

Stars of Social Care Awards 2024 winner - Recruitment and Retention Award

Inhouse Recruitment Awards 2024 finalist - Use of Tech

Inhouse Recruitment Awards 2024 finalist - Best Place to Work

Inhouse Recruitment Awards 2024 finalist - Candidate Experience

National Association of Care Catering Awards 2024 finalist - Catering Team of the year Award

The National Care Awards 2024 winner - Care Home Group (Large)

Leaders in Care Awards 2024 finalist - Andrew Knight, Executive of the Year

LaingBussion Awards 2024 finalist - Care Home Group of the Year

National Dementia Care Awards 2024 finalist - Inspirational Leader in Dementia Care, Alison Butler

Love Laundry Awards 2024 finalist - Care Home Group

Greater Essex Careers Hub 2024 winner - Employer Encounter of the Year

Caring UK Awards 2024 finalist - Care Group of the Year

Caring UK Awards 2024 finalist - Employer of the Year

Women Achieving Greatness in Social Care Awards 2024 finalist - HR & Recruiter award, Victoria Cole

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